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What is it?

It is a personalized and exclusive telephone answering service for your company during business hours.

Business Hours Service (09h-19h)

Business Hours

€50/month

Monday to Friday

24 Hours

€100/month

€5 additional rates apply

Booking/Consultation

€80 up to 50 calls

€110 for 51 to 100 calls
€1.10 per extra call

Exclusive Benefits:

  • Exclusive phone number
  • Call answering with your company’s personalized introduction
  • Immediate call notifications via message
  • Call forwarding when your line is busy
  • Call routing to the responsible staff

Advantages

  • Guaranteed answering of all calls
  • Personalized customer service
  • More freedom and availability in your schedule
  • Call filtering and routing based on priority
  • Optimization and agility in your company’s communication process

24/7 Support

This is a 24/7 exclusive and personalized telephone answering service for your company. It is particularly used by companies that provide technical assistance through the dispatch of a specialized technician. Our operator will send the nearest technician to carry out the requested intervention.

€100/month

Base rate
(20 calls included)

€5/call

Per-call rate

Exclusive Benefits:

  • Exclusive phone number
  • Call answering with your company’s personalized greeting
  • Immediate call notifications via message
  • Call forwarding when your line is busy
  • Call routing to the responsible staff

Advantages

  • Guaranteed answering of all calls
  • Personalized customer service
  • More freedom and availability in your schedule
  • Call filtering and routing according to priority
  • Optimization and agility in your company’s communication process
  • Closer relationship with your customers
  • Timely information for a more effective response

Appointment/Booking Management (09h-19h)

What is it?

It is a service that centralizes calls for scheduling, changes, and cancellations of appointments or bookings for a company.

€80/month

Base rate up to
50 calls

€110/month

Base rate between
51 and 100 calls

€1.10/call

Extra rate
per call

Exclusive Benefits:

  • Exclusive phone number
  • Call answering with your company’s personalized greeting
  • Appointment management with an online tool
  • Prior confirmation of your scheduled appointments
  • Immediate notification of schedule changes and cancellations

Advantages

  • Guaranteed answering of all calls
  • Personalized customer service
  • Greater freedom and availability in your schedule
  • Guarantee of a higher number of appointments made
  • Optimization and agility in your company’s communication process
  • Greater recognition from your clients/partners

Contact

Spot 24™

+351 300 506 200

+351 963 694 897

Rua Aníbal Bettencourt, 15

Office C

2790-225 Carnaxide

accounts@spot24.pt

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