Spot24

Virtual Assistant

Office hours (09:00-19:00)

What is it?

This is an exclusive, personalised telephone and business hours service for your company.

50€/month

Base Fare

Exclusive benefits:

  • Exclusive telephone number
  • Answering calls with a personalised presentation of your company
  • Immediate notification of calls by message
  • Call forwarding when your phone is busy
  • Call forwarding to responsible persons

Advantages

  • Guaranteed answer to all calls
  • Personalised customer service
  • Greater freedom and availability of your diary
  • Filtering and routing calls according to priority
  • Optimisation and agility in your company’s communication process

24h/24h service

What is it?

It is a 24-hour telephone answering service that is exclusive and personalised for your company. In particular
used for companies that provide technical assistance by sending a specialised technician. Our
operator will send the nearest technician to carry out the requested intervention.

100€/month

Base rate
(20 calls included)

5€/call

Call charges

Exclusive benefits:

  • Exclusive telephone number
  • Answering calls with a personalised presentation of your company
  • Registering occurrences outside office hours according to the customer’s priority
  • Call forwarding when your phone is unavailable
  • Call forwarding to responsible persons

Advantages

  • Guaranteed answer to all calls
  • Personalised customer service
  • Greater freedom and availability of your diary
  • Filtering and routing calls according to priority
  • Optimisation and agility in your company’s communication process
  • Greater proximity to your customer
  • Always timely information for a more effective response

Appointment management (09h-19h)

What is it?

It is a service that consists of centralising calls for the purpose of scheduling, alterations and cancellations.
consultations or appointments with a company.

80€/month

Base fare up to
50 calls

110€/month

Base fare between
51 and 100 calls

1,10€/call

Extra charge
per call

Exclusive benefits:

  • Exclusive telephone number
  • Answering calls with a personalised presentation of your company
  • Managing appointments with an online tool
  • Prior confirmation of appointments in your diary
  • Immediate notification of changes and cancellations to your diary

Advantages

  • Guaranteed answer to all calls
  • Personalised customer service
  • Greater freedom and availability of your diary
  • Guaranteed higher number of bookings
  • Optimisation and agility in your company’s communication process
  • Greater recognition from your clients/partners